about

About Me

I am a forward-thinking IT professional with over a decade of experience in business intelligence solutions and process optimization, committed to enhancing both strategic and operational efficiency. My career is marked by a proven ability to drive transformative operational improvements and implement cutting-edge solutions that elevate performance. I am excited to bring my expertise and innovative mindset to a dynamic team, where I can contribute to meaningful advancements and success.

Accomplishments

As a Senior Business Analyst:

  • Implemented quality management strategies, increasing positive feedback by 20%.
  • Facilitated the implementation of a new ERP system that reduced processing time by 30%.
  • Reduced requirements gathering time by 20% through improved stakeholder engagements.
  • Led Agile ceremonies for the Virtual Lab Solutions team, including daily scrums and sprints.

As a Principal Technical Consultant:

  • Headed multiple consulting projects that enhanced client operational efficiency by 25% through improved data automation accuracy and increased customer satisfaction.
  • Configured client cloud data analytics environments that achieved a 30% reduction in IT costs by transitioning from on-premise servers to AWS cloud-based solutions.
  • Delivered SaaS solutions, data migrations, and ETL using Python, T-SQL and SSIS.

As a Systems Analyst:

  • Optimized data warehouse architecture, increasing data retrieval speed by 40% and improving reporting accuracy. 
  • Developed subject matter expertise (SME) and contributed throughout the entire software development life cycle (SDLC).
  • Automated redundant business processes by creating scripts to improve efficiency.
  • Proficient in ERP systems like Oracle, PeopleSoft, and Ellucian Banner, with expertise in Database Management, System Integration, Configuration, Customization, and Support.

Mission

Dedicated to delivering innovative process improvement and technical solutions tailored to the unique needs of clients. The commitment extends beyond just solutions, prioritizing exceptional customer service to ensure a seamless experience at every stage of the partnership. By fostering collaboration and open communication, the focus is on understanding client challenges and delivering results that drive efficiency, effectiveness, and growth. Client success is the ultimate mission.

Values

Committed to delivering technical solutions that exceed the expectations of project sponsors and stakeholders. This dedication includes a deep understanding of the values and goals of clients and their organizations. By leveraging cutting-edge technology and innovative methodologies, we provide impactful solutions that drive success and foster sustainable growth. Prioritizing collaboration ensures alignment and clarity throughout the project lifecycle, resulting in enhanced operational efficiency and support for long-term objectives.

“Motivated IT Professional with over 10 years of rich experience in business intelligence, technical consulting, reporting, data management, web development and training.”

Emmanuel D. Wilson